Western Union remittances
 

Western Union is a recognized worldwide leader in fast money remittances. The system operates more than 500,000 agent locations in more than 200 countries. The system allows to make and receive remittances both within Ukraine and abroad.

Name and location of Western Union payment system organizations:

The payment service provider is Western Union Network (France) SAS
Location: 92095 France, 5-6 Place de l'Iris, Paris la Defense CEDEX

Types of Western Union remittances services:

  • sending remittances between individuals (residents and non-residents) for the benefit of individuals (residents and non-residents) within or outside Ukraine in accordance with the current legislation of Ukraine;
  • paying out remittances to individuals (residents and non-residents) received from abroad or within Ukraine from individuals (residents or non-residents) in accordance with the current legislation of Ukraine.

Types of currencies for remittances:

  • UAH,
  • US Dollars,
  • Euro.

The General Terms (Conditions) for the Remittances. Remittances Restrictions.

Just find more detailed information here

Remittances availability terms for recipients

Remittances are available for receiving immediately after their sending, but you should take into account the operation time of a particular service agent point when receiving the ones.

Procedure for resolving disputes between participants and users of payment systems

Just find more detailed informationо here

For more information, please contact the Individual Services Department calling +38 0312 61 98 11 (cost of call is according to your carrier's rates) or by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information on Western Union, including Western Union service points, visit https://www.westernunion.com/ua.

Fees and commissions charged when remitting money via the Western Union system:

1. IN US DOLLARS

1.1 To distant foreign countries *:

Transfer amount, USD Fees, USD
Up to 50,00 13,00
50,01–100,00 15,00
100,01–200,00 22,00
200,01–300,00 29,00
300,01–400,00 34,00
400,01–500,00 40,00
500,01–750,00 45,00
From 750,01 50,00

* All countries, excepting par. 1.2 - 1.5, belong to distant foreign countries list within the current tariffs system.

1.2 To near abroad countries **:

Transfer amount, USD Fees, USD
(receipting in USD)
Fees, USD
(receipting in another currency)
Up to 200,00 3,00 USD 1,50 USD
From 200,01 and more 1,5% of transfer amount 0,75% of transfer amount

** Near abroad countries are Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Uzbekistan within the current tariffs system.


1.3 To Turkey:

Transfer amount (USD) Fees
Up to 100,00 15,00
100,01–300,00 20,00
300,01–500,00 25,00
500,01–800,00 30,00
800,01–1 000,00 35,00
From 1 000,01 and more 100,00

1.4 To China:

Transfer amount (USD) Fees
Up to 100,00 3,00
100,01–400,00 6,00
400,01–600,00 9,00
From 600,01 and more 1,5% of transfer amount

1.5 To Israel:

Transfer amount, USD Fees (receipting in USD) Fees (receipting in native israeli currency)
Up to 250,00 5,00 USD 2,50 USD
From 250,00 and more 2% of transfer amount 1% of transfer amount

1.6 To United Arab Emirates:

Transfer amount Fees
Up to 100,00 3,00
100,01–400,00 6,00
400,01–600,00 9,00
From 600,01 and more 1,5% of transfer amount
2. IN RUSSIAN RUBLES To Russia
Transfer amount, RUB Fees (receipt currency RUB) Fees (receipt currency USD)
Up to 12 000,00 150,00 RUB 75,00 RUB
From 12 000,00 and more 1,5% of transfer amount 0,75% of transfer amount

* Paid in UAH at the NBU rate on the transaction date

3. IN EURO

(To EU countries **):

Transfer amount, EUR Fees, EUR
0,01 - 50,00 13,00
50,01–100,00 15,00
100,01–200,00 22,00
200,01–300,00 29,00
300,01–400,00 34,00
400,01–500,00 40,00
500,01–750,00 45,00
750,01–1 000,00 50,00
1 000,01–1 500,00 76,00
1 500,01–1 750,00 81,00
1 750,01–2 000,00 91,00
2 000,01–2 500,00 111,00
2 500,01–3 000,00 121,00
Next increasing the transfer amount of 500 EUR leads to additional charges of 20 EUR.

Additional services (in Euro):

  • Receipt delivery to the recipient home:...................13.00
  • By telegraph/phone message:..................................3.00
  • Message not more than 20 words long:....................0.00

** The following countries belong to EU countries list within the current tariffs system: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Ireland, Luxembourg, Malta, Netherlands, Slovakia, Slovenia, Spain, Portugal, Greece, Latvia.

For more detailed information please contact the nearest regional Branch or call to the Bank's Head Office Individuals Services Dpt.: (0312) 61 98 11 (cost of call is according to your carrier's rates)

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