UA 
EN 
Western Union is a recognized worldwide leader in fast money remittances. The system operates more than 500,000 agent locations in more than 200 countries. The system allows to make and receive remittances both within Ukraine and abroad.
Name and location of Western Union payment system organizations:
The payment service provider is Western Union Network (France) SAS
Location: 92095 France, 5-6 Place de l'Iris, Paris la Defense CEDEX
Types of Western Union remittances services:
- sending remittances between individuals (residents and non-residents) for the benefit of individuals (residents and non-residents) within or outside Ukraine in accordance with the current legislation of Ukraine;
- paying out remittances to individuals (residents and non-residents) received from abroad or within Ukraine from individuals (residents or non-residents) in accordance with the current legislation of Ukraine.
Types of currencies for remittances:
- UAH,
- US Dollars,
- Euro.
The General Terms (Conditions) for the Remittances. Remittances Restrictions.
Just find more detailed information here
Remittances availability terms for recipients
Remittances are available for receiving immediately after their sending, but you should take into account the operation time of a particular service agent point when receiving the ones.
Procedure for resolving disputes between participants and users of payment systems
Just find more detailed informationо here
For more information, please contact the Individual Services Department calling +38 0312 61 98 11 (cost of call is according to your carrier's rates) or by sending an email to
For more information on Western Union, including Western Union service points, visit https://www.westernunion.com/ua.
Fees and commissions charged when remitting money via the Western Union system:
1.1 To distant foreign countries *:
| Transfer amount, USD | Fees, USD |
| Up to 50,00 | 13,00 |
| 50,01–100,00 | 15,00 |
| 100,01–200,00 | 22,00 |
| 200,01–300,00 | 29,00 |
| 300,01–400,00 | 34,00 |
| 400,01–500,00 | 40,00 |
| 500,01–750,00 | 45,00 |
| From 750,01 | 50,00 |
* All countries, excepting par. 1.2 - 1.5, belong to distant foreign countries list within the current tariffs system.
1.2 To near abroad countries **:
| Transfer amount, USD | Fees, USD (receipting in USD) |
Fees, USD (receipting in another currency) |
| Up to 200,00 | 3,00 USD | 1,50 USD |
| From 200,01 and more | 1,5% of transfer amount | 0,75% of transfer amount |
** Near abroad countries are Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Uzbekistan within the current tariffs system.
1.3 To Turkey:
| Transfer amount (USD) | Fees |
| Up to 100,00 | 15,00 |
| 100,01–300,00 | 20,00 |
| 300,01–500,00 | 25,00 |
| 500,01–800,00 | 30,00 |
| 800,01–1 000,00 | 35,00 |
| From 1 000,01 and more | 100,00 |
1.4 To China:
| Transfer amount (USD) | Fees |
| Up to 100,00 | 3,00 |
| 100,01–400,00 | 6,00 |
| 400,01–600,00 | 9,00 |
| From 600,01 and more | 1,5% of transfer amount |
1.5 To Israel:
| Transfer amount, USD | Fees (receipting in USD) | Fees (receipting in native israeli currency) |
| Up to 250,00 | 5,00 USD | 2,50 USD |
| From 250,00 and more | 2% of transfer amount | 1% of transfer amount |
1.6 To United Arab Emirates:
| Transfer amount | Fees |
| Up to 100,00 | 3,00 |
| 100,01–400,00 | 6,00 |
| 400,01–600,00 | 9,00 |
| From 600,01 and more | 1,5% of transfer amount |
| Transfer amount, RUB | Fees (receipt currency RUB) | Fees (receipt currency USD) |
| Up to 12 000,00 | 150,00 RUB | 75,00 RUB |
| From 12 000,00 and more | 1,5% of transfer amount | 0,75% of transfer amount |
* Paid in UAH at the NBU rate on the transaction date
(To EU countries **):
| Transfer amount, EUR | Fees, EUR |
| 0,01 - 50,00 | 13,00 |
| 50,01–100,00 | 15,00 |
| 100,01–200,00 | 22,00 |
| 200,01–300,00 | 29,00 |
| 300,01–400,00 | 34,00 |
| 400,01–500,00 | 40,00 |
| 500,01–750,00 | 45,00 |
| 750,01–1 000,00 | 50,00 |
| 1 000,01–1 500,00 | 76,00 |
| 1 500,01–1 750,00 | 81,00 |
| 1 750,01–2 000,00 | 91,00 |
| 2 000,01–2 500,00 | 111,00 |
| 2 500,01–3 000,00 | 121,00 |
| Next increasing the transfer amount of 500 EUR leads to additional charges of 20 EUR. | |
Additional services (in Euro):
- Receipt delivery to the recipient home:...................13.00
- By telegraph/phone message:..................................3.00
- Message not more than 20 words long:....................0.00
** The following countries belong to EU countries list within the current tariffs system: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Ireland, Luxembourg, Malta, Netherlands, Slovakia, Slovenia, Spain, Portugal, Greece, Latvia.
For more detailed information please contact the nearest regional Branch or call to the Bank's Head Office Individuals Services Dpt.: (0312) 61 98 11 (cost of call is according to your carrier's rates)
We are a member of the Individual Deposit Guarantee Fund
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